Welcome to the SHINE Counselor Certification Training!
This certification training includes both online and live training for a total of 40 hours:
- Phase 1: Foundations of Medicare Online Training, quiz, and 1 live training
- Phase 2: Online Training and 1 live training
- Phase 3: Online Training and 1 live training
- Phase 4: SHINE Certification Exam
The SHINE Program provides free health insurance information, counseling, and assistance to people who are eligible for Medicare and their caregivers. Certified, trained SHINE counselors, who are often volunteers, work with participants to help explore Medicare plan options and educate consumers on ways to make healthcare more affordable and accessible.